Until recently, getting a BAA with CloudCruise meant a call with us, a document going back and forth, and a signature. For a team that just wants to try automating a payer portal, that is a lot of process before the first run.

Now any CloudCruise organization can accept our HIPAA Business Associate Agreement directly in the app, including on the free Starter tier. Starter is $0 per month and pay as you go after that. The BAA costs nothing extra.

How it works

• Open your organization and go to the new Compliance page in the sidebar. You can also press Cmd+K and search for “BAA”.

• An organization owner reviews the BAA and accepts it on behalf of the company.

• Download a PDF copy for your records. Other members of the organization can see the status and download the PDF too.

Each acceptance records who accepted, for which organization, and the exact version of the text they saw. If we publish a new version of the BAA, owners get a prompt to review and accept it.

Why we did this

Most of our customers handle PHI from day one. Eligibility checks, prior authorizations and claim status lookups all run on patient data, so a BAA is a requirement before the first real workflow, not something to sort out once you reach scale. We would rather teams spend their first week building automations than waiting on paperwork.

Our lawyers drafted this BAA with self-serve use in mind, so it covers what HIPAA requires without needing a negotiation.

Need a custom BAA?

If your company needs its own BAA paper or changes to ours, we still support that on the Scale tier and above. See pricing or email us at founders@cloudcruise.com. Organizations with a negotiated BAA see it listed as “Custom BAA” on the Compliance page.

You can sign up here and have a BAA in place before your first workflow runs.